| | | | Delivery
Delivery Charges
Second Class Delivery - 99p
First Class Delivery - £1.99
Next Day Delivery We also offer a next day delivery service which costs £6.99. If you require this service we ask you contact us first to check stock availability, please also note the cut off time for next day delivery is 3.00pm
International Orders We can ship your order worldwide, delivery charges start at £8.99 for the International Signed for service. Please allow up to 15 working days for international orders to arrive.
Part Shipped Orders On rare occasions we may need to part ship your order if one or more items are out of stock, If your order is part-shipped, you will only be charged delivery once for the whole of each order.
Delayed Orders The vast majority of orders are delivered on time, but from time to time items may go missing or are delayed.
If your order has taken more than 7 working days to arrive (unless we have informed you it is out of stock) please follow the procedure below:
1. Contact your local Royal mail sorting office to make sure they are not holding any items for you as we have found this is the most common cause of non delivery.
2. Make sure you record the name of the person you spoke to and the name of the sorting office.
3. If the sorting office is NOT holding items for you, please contact us making sure you provide the information above, together with your order number and full delivery address
Once we have all these details it will be passed to Royal Mail security for full investigation.
We will not send replacement items or refund you unless you have followed the above procedure.
Please allow 7 working days before contacting us to enquire about your order.
You can also use the Royal Mail online redelivery service Click Here | |
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